1. Booking & Cancellation

  • Bookings can be made via phone, website, or third-party platforms.
  • Cancellations must be made at least 48 hours in advance for a full refund. No-shows will be charged one night’s stay.

2. Check-In / Check-Out

  • Check-in time: 12:00 PM
  • Check-out time: 11:00 AM
  • Early check-in or late check-out is subject to availability and may incur extra charges.

3. Guest Conduct

  • Guests are expected to behave respectfully and maintain cleanliness.
  • Smoking and consumption of alcohol are prohibited within hotel premises.
  • Management reserves the right to refuse service or remove guests for inappropriate behavior.

4. Liability

  • Hotel Swati is not responsible for loss or damage of valuables not deposited at the front desk.
  • Guests are liable for any damage caused to hotel property.

5. Payment

  • We accept cash, UPI, and most major credit/debit cards.
  • All payments must be settled before check-out.