1. Booking & Cancellation
- Bookings can be made via phone, website, or third-party platforms.
- Cancellations must be made at least 48 hours in advance for a full refund. No-shows will be charged one night’s stay.
2. Check-In / Check-Out
- Check-in time: 12:00 PM
- Check-out time: 11:00 AM
- Early check-in or late check-out is subject to availability and may incur extra charges.
3. Guest Conduct
- Guests are expected to behave respectfully and maintain cleanliness.
- Smoking and consumption of alcohol are prohibited within hotel premises.
- Management reserves the right to refuse service or remove guests for inappropriate behavior.
4. Liability
- Hotel Swati is not responsible for loss or damage of valuables not deposited at the front desk.
- Guests are liable for any damage caused to hotel property.
5. Payment
- We accept cash, UPI, and most major credit/debit cards.
- All payments must be settled before check-out.